terms of service

Legal, Terms and Conditions

1. GENERAL

The internet site referred to as “Smash Music Sharing” is the property of Level Up Agency srls, a Company duly incorporated and existing under the laws of Italy (VAT Number IT16140641008) – hereinafter referred to as Smash Music Sharing – with registered office in Fiumicino (Rome), at Via Serrenti 147.”User” is the person or entity using, visiting, browsing or accessing the Internet site or its services. The User using, visiting, browsing or accessing the Internet site represents and warrants that he/she is 18 years old or older and, when he/she continues browsing the Internet site and accessing the relevant services, he/she expressly accepts the conditions and restrictions, as better specifically set out herein below.
These conditions represent a binding agreement between Smash Music Sharing and the User. The Agreement is governed by the laws of Italy and, therefore, as far as what not specifically provided and agreed herein is concerned, reference is made to the applicable provisions of law and regulations. Smash Music Sharing reserves the right and authority to amend the conditions, pursuant to and for the effects of the applicable provisions of law.

2. COPYRIGHT

The whole content, including text, images, codes, sound and video present on the site is the intellectual property of the Company and is protected by the applicable Italian and foreign copyright, trademark and patent laws. Such material belongs exclusively to Smash Music Sharing or other copyright owners who have given to Smash Music Sharing express authorization to use their information.

3. PROMOTIONAL SERVICES

  • Smash Music Sharing reserves the right to interrupt the services for a pause without notice.
  • The delivery times are tentative and not binding, since the site is not able to guarantee any exact delivery times.
  • The service usually starts within 48/72 hours after confirmation of the order (estimated timing).

 SPOTIFY TRACK PROMOTIONS

  • Your track will remain into our playlist/playlists until the result guaranteed by the promotion is reached.
  • Smash Music Sharing reserves the right to use playlists from its partners to promote tracks (if necessary).
  • Unless expressly specified, certain results from the promotion are not guaranteed.
  • All the plays are real because they come from users who follow the playlists used for the promotion.
  • Smash Music Sharing can not communicate in which playlist the track will be inserted because they change from time to time according to the type of promotion.
  • In counting the plays of the promotion, Smash Music Sharing can not consider the organic growth of the track or results coming from third parties promotions (external to us). Smash Music Sharing will only consider the amount of plays of the track at the start of the promotion. So: starting amount + purchased amount.
  • Smash Music Sharing can not know the exact amount of plays on the track if they are less than a thousand, therefore the “1.000 Spotify Plays” promotion does not guarantee the delivery of 1.000 actual plays. Ex. Track current amount < 1.000 (only track owner can know the exact amount), so Smash Music Sharing can guarantee 1.001 plays on your track, unless the User provides a real screen of the streams statistics of the track to be promoted (from its own Spotify for Artist dashboard). 

SPOTIFY FOLLOWERS

  • This service will enable the User to increase its followers in a variable quantity in relation to the chosen service.
  • Smash Music Sharing is not responsible for any closing and/or cancellations of profiles, since it uses only legitimate promotion methods in line with the terms and conditions of the platforms, providing real Followers coming from Fan Gate systems and organic campaigns.
  • All the delivered Followers are coming from Fan Gate systems and, therefore, are active and real.
  • The Fan Gate system is a guarantee for this, considering that the users must perform voluntary actions (such as, for example, the Download of a file), consequently starting to follow the profile defined by the User at the time of the purchase of the service.
  • Smash Music Sharing can’t guarantee that the new followers delivered will interact with your profile and music, so a right and reasonable use of this service is highly recommended.
  • In counting the followers of the promotion, Smash Music Sharing can not consider external promotions purchased by the User. Smash Music Sharing will only consider the amount of followers of the profile at the start of the promotion. So: starting amount + purchased amount.

SOUNDCLOUD REPOST SERVICES

  • Reposts will be made from Network profiles in activities on Soundcloud.
  • Smash Music Sharing is not able to warrant that all reposts are permanent; approximately 70-75% could disappear within 1/15 days following each individual repost.
  • Smash Music Sharing collaborates with several Networks (on rotation), therefore, the individual profiles from which the reposts are made can not be specified. 
  • Smash Music Sharing can only promote single tracks, so one track per plan. Playlist links won’t be accepted. 

SOUNDCLOUD FOLLOWERS SERVICE

  • This service will enable the User to increase its followers in a variable quantity in relation to the chosen service.
  • Smash Music Sharing is not responsible for any closing and/or cancellations of profiles, since it uses only legitimate promotion methods in line with the terms and conditions of the platforms, providing real Followers coming from Fan Gate systems and organic campaigns.
  • All the delivered Followers are coming from Fan Gate systems and, therefore, are active and real.
  • The Fan Gate system is a guarantee for this, considering that the users must perform voluntary actions (such as, for example, the Download of a file), consequently starting to follow the profile defined by the User at the time of the purchase of the service.
  • Smash Music Sharing can’t guarantee that the new followers delivered will interact with your profile and music, so a right and reasonable use of this service is highly recommended.
  • In counting the followers of the promotion, Smash Music Sharing can not consider external promotions purchased by the User. Smash Music Sharing will only consider the amount of followers of the profile at the start of the promotion. So: starting amount + purchased amount. 

FOR THE SERVICES FOR WHICH THE COVER ART IS REQUIRED:

  • The User warrants that the Cover Art does not violate, in any of its parts, the rights or properties of third parties.
  • The User represents that it is the rightful owner of the Cover Art and that it owns all the authorizations for allowing its publication to Smash Music Sharing (on its own Instagram profile, Website and any other profile of its property).
  • The User warrants that Smash Music Sharing shall in no way be responsible for the property of the Cover Art, the rights and authorizations tied to it and relieves Smash Music Sharing from any instance, claim or request in this respect, both by the Users and/or third parties. 

4. DISCOUNT COUPONS

The coupons that Smash Music Sharing we will make available to its users, can be used on the products indicated from time to time, but they can’t be used for the following products:

  • Spotify: Starter Plan + 500 Real Followers
  • Spotify: Advanced Plan + 1.000 Real Followers
  • Spotify: Platinum Plan + 2.000 Real Followers
  • Soundcloud: Entry Plan + 500 Followers
  • Soundcloud: Starter Plan + 500 Followers
  • Soundcloud: Basic Plan + 1.000 Followers
  • Soundcloud: Advanced Plan + 1.000 Followers
  • Soundcloud: Premium Plan + 2.000 Real Followers
  • Soundcloud: Platinum Plan + 2.000 Followers
  • Limited Promotion Plans (available for registered users only)

Smash Music Sharing does not allow the use of multiple coupons at the same time. A maximum of one coupon per order is allowed.

5. REFUND/RETENTION POLICY

Our refund policy is valid for a period of 30 calendar days from the date of the purchase. After that period, we can’t unfortunately process a refund.

  • Any requests for refund may be sent to info@smashmusicsharing.com
  • Any errors by the User in the purchase of the services cannot be reimbursed. Should this be the case, Smash Music Sharing undertakes, however, to provide careful assistance and look for the best solution. No refund provided for funds deposits.
  • Spotify Plays and Followers services: no refund provided;
  • Soundcloud Reposts and Followers services: no refund provided. 

The User purchasing such services can benefit from the 100% Money-Back Guarantee (refund):

  • if the above-mentioned services do not start within 7 business days running from the confirmation, which Smash Music Sharing will send after the purchase of the service providing more details if necessary;
  • if the services are not provided as described inside the site. 

Our retention policy covers all the services provided by Smash Music Sharing for a period of 30 calendar days from the date of the complete delivery of the order. If requested by the User, during this period, we will proceed to replace any lost followers and/or plays-streams for free.

Smash Music Sharing reserves the rights to cancel its Retention Policy in case of actions or activities that go against its Terms and Conditions.

6. TAXATION

Some services are subject to taxation; it is possible to view the relevant amounts (where present) directly in the Checkout page. If a refund is processed for services or products subject to taxation, in no event the taxes will be reimbursed.

7. CHANGES

Smash Music Sharing reserves the rights to change its Terms and Conditions at any time, revising the date at the bottom of the page. 

8. DISPUTE RESOLUTION

Any dispute deriving from the application of this agreement, or however connected hereto, shall be submitted to the jurisdiction of the Courts of Italy and, exclusively to the jurisdiction of the Courts of Rome.

15/10/2021

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Soundcloud Premium Plan (10-50.000 Plays)

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